We are always looking to improve our services and meet the needs of our valued customers. We welcome your comments and suggestions and can answer any questions you may have. To contact us, please fill out the form or call (240) 389-1083. A shop representative will get back to you ASAP!
Things happen, plans change. We understand. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours' notice. Please note that appointments canceled or rescheduled within 24 hours of the scheduled time will incur a charge of 50% of the service cost. This helps us manage our schedule and accommodate other clients.
In the event that client is 15+ minutes late, the stylist retains the right to modify or reschedule the service.
If you are interested in the opportunity of working at a salon that focuses on education, growth and employee wellness, please email shearthairapysalon@gmail.com with the subject ‘Career Interest’ for more information. We look forward to hearing from you!
We accept all payment methods! Please note that due to increased credit card processing fees, we now charge a 3% fee on all credit and debit card charges.
We want you to love the hair you live in! We do not offer refunds on services provided but we will strive to correct anything you don’t love up to 14 days after the initial appointment.
Yes we do! We do our best to accommodate walk-ins. But our stylists tend to get busy, so we always advise making a reservation ahead of time if you are able to!
Thank you for choosing Shear Thairapy! To help us provide you with the best possible service and create a look you'll love, please take a few moments to complete this New Client Survey. Your responses will help us understand your hair goals & preferences.
We’ll respond within 1-2 business days to confirm next steps and match you with a stylist. Your infomation is used solely for your appointment and never shared.